Runsview Landscaping ("Runsview," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at runsviewlandscaping.com, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We only collect personal information that you choose to provide, primarily through our quote request and contact forms. This may include:
- Your first and last name
- Your email address
- Your phone number
- The service you are interested in and any project details you include in your message
We do not knowingly collect sensitive personal information (such as financial account numbers or government identifiers) through this website, and we ask that you do not send it to us through our forms.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and prepare a quote or estimate
- Contact you by phone or email about your project
- Schedule site visits, provide services, and follow up on completed work
- Improve our services and respond to questions or complaints
Consent
By submitting a form on our website, you consent to us collecting and using your personal information for the purposes described in this policy. You may withdraw your consent at any time by contacting us using the details below, subject to legal and contractual restrictions and reasonable notice.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only where necessary to operate our business — for example, with trusted service providers who help us run our website or communicate with you — and only to the extent required for them to perform those services. We may also disclose information where required by law or to protect our legal rights.
Cookies & Website Analytics
Our website may use cookies or similar technologies, and we may use analytics tools to understand how visitors use the site so we can improve it. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function as intended if you do.
Email Communications
If we send you commercial electronic messages, we do so in accordance with Canada's Anti-Spam Legislation (CASL). You can ask us to stop sending such messages at any time, and every marketing email will include a way to unsubscribe.
Data Retention & Security
We keep your personal information only as long as reasonably necessary to fulfill the purposes described above or as required by law. We use reasonable administrative and technical safeguards to protect your information against loss, theft, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you have the right to request access to the personal information we hold about you, to ask that it be corrected if it is inaccurate, and to withdraw your consent to our continued use of it. To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party sites, such as our social media pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@runsviewlandscaping.com
- Phone: 647-325-9958
- Service areas: York Region, Durham Region & the Greater Toronto Area, Ontario, Canada